Testimonials

Perfecto , muy bien realizado y muy bonito, a mi hijo le ha gustado mucho.

En todo momento estuve en contacto con el vendedor y me informó de todo el proceso de realización y entrega. El nombre de mi hijo grabado en cuero precioso.

Perfect, very well done and very nice, my son liked it very much.

At all times I was in contact with the seller and informed me of the whole process of fulfillment and delivery.

My son's name engraved in precious leather.

First of all I ordered this roll as a Christmas gift for my husband..Not only that it arrived on Christmas but not in UK where I live, but in Australia..Not only that I didn't have a Christmas gift but it was hard to contact the seller for a solution to the problem..

Anyway after contacting PayPal cuz the seller didn't answer days..They gave me a resolution that this will be sorted..and indeed sorted..got my money back after two weeks and after the seller contact me saying that will send a roll even if she lost the money plus a glass case that when it actually arrive was misspelled the name of my husband..Even though I wanted the name on the roll.

Anyway I ordered another roll from another company cuz I didn't trust in her massage. I was very disappointed for the lack of professionalism..

Asna responded on 28 Jan, 2018

Product was shipped to wrong address. (1 in a thousand chance of such an error happening...)

Our response?

1. Immediately apologized to customer

2. Made the purchase FREE. That’s right!! After a FULL REFUND, we shipped the product to customer...for free.

3. Gave the customer a free gift worth $40, over and above the free product worth $ 144...

And yet the customer, while accepting that she received the refund + purchased product for free + gift chose to give us a 1 star feedback. Well, we rest our case! We have fixed the loophole that allowed for wrong shipping address.

Do shop from us with confidence & trust. Thnx :)

I ordered a totally custom travel bag for my mum's birthday. The bag came simply PERFECT; it was even beyond my expectations!

Great work, quality leather and nice personalization. It's my 2nd travel bag bought in this shop and I highly recommend them.

Asna was very helpful and gave me good advice. Thank you also for the nice gift that came along, really appreciated it.

I'll order again, for sure!

I love this portfolio! I work in the financial industry and I wanted a professional portfolio.

My last name is on the bottom corner too and it looks great. I would highly recommend this shop and this product.

Also, I messaged once a few months ago when I was thinking about buying it, and the shop owner replied very quickly and had additional photos.

I also messaged once after I ordered because I was curious if they would take a little longer since it was around Christmas time.

Again, the shop owner was very responsive and pleasant. Great product and great customer service!

This knife roll was even more perfect in person! The attention to detail and craftsmanship was impeccable.

Asna was very patient and nice to work with making sure my items were going to fit perfectly and get to me on time.

My Fiancee was completely blown away and LOVES everything about it! I would highly recommend purchasing something from Delphi Leather!!